Special Duty
Understanding special assignments, duty policies, and additional earnings for special work.
Special Duty
Understanding special assignments, duty policies, and additional earnings for special work.
Quick Access
| Role | Navigation | Route |
|---|---|---|
| Employee | HR → My Timesheet | View special duty in timesheet |
| HR Admin | HR → Special Duty Policies | /hr/special-duty-policies |
| HR Admin | HR → Special Duty Report | /hr/special-duty-report |
For Employees
What is Special Duty?
Special duty refers to work assignments that are:
- Outside your normal job scope
- Additional to regular shifts
- May carry extra compensation
- Tracked separately from regular hours
Examples of Special Duty
| Type | Description |
|---|---|
| Event Support | Helping at company events |
| Relief Coverage | Covering for absent colleagues |
| Training Delivery | Conducting training sessions |
| Special Projects | Assigned project work |
| Station Relief | Working at different location |
Viewing Your Special Duty
- Go to HR → My Timesheet
- Look for special duty entries
- Special duty hours show separately from regular hours
[Screenshot: special-duty-in-timesheet]
Special Duty Earnings
Special duty may provide:
- Additional hourly rate - Premium over base rate
- Fixed allowance - Set amount per duty
- Multiplier - Rate times normal pay
Compensation depends on your organization's special duty policy.
How Special Duty is Recorded
Special duty is typically recorded when:
- Manager assigns you to special duty
- You clock in at special duty location
- System tracks based on shift assignment
- HR manually records special assignments
For Managers/HOD
Assigning Special Duty
Managers may assign special duty by:
- Scheduling staff for special shifts
- Recording special duty in timesheet
- Using shift calendar for special assignments
Tracking Team Special Duty
- View team timesheets
- Filter for special duty entries
- Review hours and assignments
- Verify special duty is properly recorded
For HR Admin
Special Duty Policies
Configure special duty policies:
- Go to HR → Special Duty Policies (
/hr/special-duty-policies) - Create policies defining:
- Policy name
- Applicable employees/roles
- Rate strategy (how compensation is calculated)
- Conditions and requirements
[Screenshot: special-duty-policies]
Policy Settings
| Setting | Description |
|---|---|
| Policy Name | Descriptive name |
| Rate Type | Hourly, fixed, multiplier |
| Rate Amount | Amount or multiplier value |
| Eligibility | Who can receive special duty |
| Minimum Hours | Minimum hours to qualify |
Rate Strategies
| Strategy | How It Works |
|---|---|
| Fixed Amount | Set amount per special duty session |
| Hourly Rate | Amount per hour of special duty |
| Multiplier | Normal rate × multiplier (e.g., 1.5x) |
| Custom | Custom calculation rules |
Special Duty Attendance Setting
Enable special duty tracking:
| Setting | Description |
|---|---|
| SPECIAL_DUTY_ATTENDANCE | Enable special duty in attendance |
Recording Special Duty
HR can record special duty:
- Go to employee's timesheet
- Add special duty entry
- Specify:
- Date and hours
- Special duty type/policy
- Location (if applicable)
- Save entry
Special Duty Report
View organization-wide special duty:
- Go to HR → Special Duty Report (
/hr/special-duty-report) - Select date range
- View:
- Total special duty hours
- By employee
- By policy type
- Cost analysis
[Screenshot: special-duty-report]
Special Duty Workflow
Typical Process
Assignment → Work Performed → Recorded → Verified → Payroll → Paid
- Assignment - Employee assigned to special duty
- Work - Employee performs the special duty
- Recording - Hours recorded in system
- Verification - Manager/HR verifies
- Payroll - Added to payroll earnings
- Payment - Paid with regular salary
Special Duty in Payroll
How It Appears on Payslip
Special duty earnings typically show as:
- Separate line item under earnings
- May be labeled "Special Duty Allowance"
- Shows hours and rate (if applicable)
- Added to gross earnings
Calculation Example
Special Duty Policy: 1.5x normal rate
Normal hourly rate: RM15
Special duty hours: 8
Earnings = 8 hours × RM15 × 1.5 = RM180
Common Questions
Q: How do I know if I'm on special duty?
Check with your manager or look for:
- Special assignments in your schedule
- Different work location
- Non-standard shift assignment
Q: Is special duty overtime?
Not necessarily. Special duty is specific assigned work that may or may not be outside normal hours. Overtime is hours worked beyond your regular shift.
Q: Can I decline special duty?
Depends on company policy and assignment nature. Discuss with your manager if you have concerns about a special duty assignment.
Q: When will I be paid for special duty?
Special duty earnings are typically included in your next regular payroll cycle.
Tips
- Verify recording - Check that your special duty hours are properly recorded
- Know your policy - Understand how special duty is compensated in your organization
- Keep records - Note your special duty assignments for verification